Continue AI Privacy Policy

1. Introduction

This privacy policy ("Policy") describes how Continue AI ("Company", "we", "us") collects, uses, and shares personal information of users of this website, https://continue-ai.com (the "Site"), as well as associated products and services (together, the "Services"). This Policy applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly.

By using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.

2. Personal Information We Collect

We collect personal information about you in several ways:

Information You Provide:

• Account Information: When you create an account, we collect your name, email address, and password.
• Chat Data: When you import conversations from other AI platforms (ChatGPT, Claude, Gemini, Perplexity, Mistral, T3 Chat, etc.), we store this data to provide our Services.
• Usage Information: Information about which AI models you use, your preferences, and how you interact with our Services.
• Payment Information: If you subscribe to our Pro plan, we collect billing details through our payment processor.

Information We Collect Automatically:

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, features used, time spent, access times.
• Cookies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Personal Information

• To Provide Services: Process your requests, manage your account, enable chat imports, facilitate model switching, and organize your conversations.
• To Improve Services: Analyze usage patterns, develop new features, and enhance user experience.
• To Communicate: Send service updates, respond to inquiries, and provide customer support.
• For Security: Detect and prevent fraud, abuse, and security incidents.
• AI Model Training: We do NOT use your personal conversations or imported chat data to train AI models.

4. How We Share Your Personal Information

We may share your information with:

• AI Service Providers: When you use our Services, we send your prompts to third-party AI providers (OpenAI, Anthropic, Google, etc.) to generate responses. Each provider has their own privacy policy.
• Service Providers: Cloud hosting (Vercel, AWS), payment processing, analytics, and other operational services.
• Legal Requirements: When required by law, to protect rights and safety, or in connection with legal proceedings.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

5. Your Choices and Rights

• Access and Update: You can access and update your account information through your account settings.
• Delete Data: You can request deletion of your account and associated data by contacting us.
• Export Data: You can export your conversations and data at any time.
• Marketing Communications: You can opt out of marketing emails by clicking the unsubscribe link.
• Cookies: You can control cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

Our Services are provided in the United States. If you use our Services from outside the United States, your information will be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on our Site and updating the "Effective Date" above.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Continue AI
Email: privacy@continue-ai.com